Privacy policy

Last updated: September 3, 2025

MB Globalway (“we”, “us”, “our”) operates the Artz Label store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Artz Label is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, and email address.

  • Financial information including credit card, debit card, and payment details. All payment details are processed securely via PayPal or credit/debit card processor; we do not store card data.

  • Account information including preferences or settings you provide; account creation is not required for checkout.

  • Transaction information including items you view, purchase, or return; order history.

  • Communications including information provided in emails or contact forms (we respond within 2 business days to ziggy@artzlabel.com).

  • Device and usage information including your device, browser, network, IP address, and cookie data generated during interaction with our site.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you (when visiting, purchasing, or communicating with us)

  • Automatically through the Shopify platform as you use our Services, including via cookies and similar technologies.

  • From payment processors and shipping partners as required to complete transactions.

  • From Shopify and its analytics tools, which collect and process usage and order information on our behalf.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

  • Provide, tailor, and improve the Services: to process your orders, handle payments and returns, manage your account and preferences, arrange shipping, and ensure a personalized shopping experience.

  • Marketing and advertising: to send product recommendations, advertising, and promotional communications via email (unless opted out), and to show you relevant ads based on your navigation and transaction history.

  • Security and fraud prevention: to provide secure payment and shopping, detect and prevent fraud or illegal activity, and manage account authentication.

  • Customer support: to respond to inquiries and maintain effective service (via email support only).

  • Legal reasons: to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances, subject to this Privacy Policy:

  • With Shopify as our website and store platform provider

  • With payment processors (PayPal, credit/debit card gateway) and shipping vendors needed for order fulfillment

  • With business and marketing partners to provide marketing services and advertising (Shopify may use aggregated data for personalized advertising)

  • When you authorize disclosure to other third parties, such as for shipping or social media integrations

  • With MB Globalway affiliates if applicable

  • In connection with a business transaction (such as merger, sale, bankruptcy) or as permitted/required by law

Relationship with Shopify

The Services are hosted by Shopify, which collects, processes, and stores personal information via its platform to provide, improve, and secure your shopping experience. Shopify also performs additional processing as described in the Shopify Consumer Privacy Policy. Depending on your location, you may exercise certain rights with respect to your personal data through Shopify’s portal at Shopify Privacy Portal.

Third Party Websites and Links

Our Services may provide links to websites or platforms operated by others. We are not responsible for their privacy or security practices, and information provided to those platforms is governed by their own policies.

Children's Data

Our Services are not intended for children under the age of majority in your jurisdiction, and we do not knowingly collect personal information from minors.

Security and Retention of Your Information

We follow industry standard security measures to protect your data and use Shopify’s secure servers for all transactions. Information is retained to process orders, comply with legal obligations, and maintain business records.

Your Rights and Choices

Depending on your location, you may have the right to access, delete, correct, or export personal information we hold about you, or to opt out of certain uses. Please contact us at ziggy@artzlabel.com to make such requests, or follow the links provided above for Shopify’s privacy practices.

Complaints and Appeals

For complaints or to appeal a decision regarding your personal data, contact ziggy@artzlabel.com. EEA residents may also contact their local data protection authority.

International Transfers

Your information may be stored or processed outside your home country, including in the United States. Transfers are safeguarded as required by law.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. The updated policy will be posted here, with the effective date displayed.

Contact

For all privacy-related issues, please contact us at ziggy@artzlabel.com.